Last updated March 1, 2012
Types of information collected and uses of collected information
Royal Coupon collects two types of information about our Users: Personally Identifying Information and Non-Personally Identifying Information. We also may ask you to supply information on people you refer our offers to, or make purchases for.
Personally Identifying Information
Personally Identifying Information is information that is used to identify a specific User. Personally Identifying Information is collected when you engage in activities on the Site that require you to voluntarily enter in information, such as creating or updating an account, purchasing a Deal, redeeming points at the Points Store, applying for a job, publishing/posting content in discussion forums or comment areas, filling out a survey or form, entering a draw or sweepstakes through our Site, sending feedback to us or our Partners, requesting information about us or our partners, or signing up for special offers from third parties through the Site (collectively referred to as "Identifying Activities"). In such cases, you may be asked to supply certain Personally Identifying Information, such as your first and last name, email address, telephone number, mailing address (including postal code), city of residence, date of birth, and, in the case of purchasing a Deal or other service with us, your credit card number information, including type of credit card, credit card number, expiry date, and authentication code. With the exception of credit card information, your Personally Identifying Information will be stored on our system for the purposes of our operations, and for User convenience.
Depending on the activity you wish to engage in, some of the information we ask you to provide will be mandatory, and some will be voluntary. If you do not provide mandatory information for a particular activity that requires it, such as an email address when creating an account or credit card information when purchasing a Deal, you will not be allowed to engage in that activity. If you use our Site to send information or offers, we may store any Personally Identifying Information attached to what you send.
Non-Personally Identifying Information
We use Non-Personally Identifying Information to help us manage and troubleshoot the Site, analyze usage trends, gather User demographic information, comply with applicable laws, and cooperate with law enforcement activities. We may share Non-Personally Identifying Information with our authorized third party service providers and advertisers to measure the overall effectiveness of our online advertising, content, and programming.
Release of Personally Identifying Information
Royal Coupon shall not sell, rent, trade, or otherwise share your Personally Identifying Information with other parties except as described below:
Sharing information with Requesting Merchants
From time to time Royal Coupon may share your Personally Identifying Information with particular Merchants who request Information on customers who purchase their Deal in order to help facilitate redemption or delivery (referred to as "Requesting Merchants"). Sharing this Information may allow a Requesting Merchant to market to you directly if they choose to do so. However, we will only share Personally Identifying Information with a Requesting Merchant if you engage in an Identifying Activity directly connected to that specific Requesting Merchant, i.e. when you buy a Deal through our Site from that Requesting Merchant. We inform any and all such Requesting Merchants that they are only permitted to your Personally Identifying Information to communicate with you for purposes relating to the specific promotion associated with Royal Coupon. Royal Coupon is in no way liable or responsible for the actions of a Requesting Merchant who uses your information to contact you for purposes not relating to the specific promotion associated with Royal Coupon, and such actions are not under our control.
Sharing information with authorized Third-Party Service Providers
Royal Coupon provides services and products through Third-Party Service Providers (referred to as "Third-Party Service Providers") who perform functions on our behalf, such as sending and distributing Royal Coupon's administrative and promotional emails. Royal Coupon may share your Personally Identifying Information with Third-Party Service Providers in order to operate or troubleshoot the Site, fulfill customer orders, send mail or email, deliver packages, remove repetitive information on customer lists, provide search results and links, administer draws or sweepstakes, analyze data, provide marketing assistance, provide customer service, and/or to process credit card payments. Royal Coupon may also collect Personally Identifying Information from individuals and companies with whom we have business relationships (referred to as "Partners"), and may share your information with third parties to perform administrative functions. For example, when you make a purchase, we release your credit card information to the card-issuing bank to confirm payment. We may also release a Partner's information to our bank in order to send out a payment.
We encourage Requesting Merchants and Third-Party Service Providers to adopt and post their own privacy policies. The use of your Personally Identifying Information by Requesting Merchants and Third-Party Service Providers is governed by their respective privacy policies, and is not under our control.
Sharing information with our survey provider
One or both parties may disclose User Data only to the extent necessary to comply with its legal obligations if so required by law or a court order, wherein the recipient shall, if possible, give the User prompt written notice, and cooperate with the User at the User’s expense in any effort the User wants to undertake to obtain a protective order.
Both parties have made a contractual agreement that neither party is granted any property right, by license or otherwise, to any User Data. Neither party shall allow any other party to copy or modify and User Data, and neither party shall export or re-export (within the meaning of export control laws or regulations) any User Data in any form.
Re-marketing your information
Sharing information in a business transfer
Sharing information for our protection and the protection of others
Release of Non-Personally Identifying Information
Royal Coupon may release or share Non-Personally Identifying Information, such as composite demographic information, with partners and advertisers, which includes Third-Party Advertisers or Third-Party Advertising Companies, and other parties as outlined below.
Third-Party Advertising Companies may be employed by Royal Coupon to provision ads when you visit our Site. These companies may use Non-Personally Identifying Information collected during and with regards to your visits to the Site in order to provide advertisements about goods and services that may be of interest to you through the use of network tags. Some of these companies may be members of the Network Advertising Initiative ("NAI"). If you wish to learn more about the NAI or any NAI member company, or if you wish to opt out of the targeted advertising initiative of any NAI member company, visit the NAI website.
We may also use Third-Party Service Providers to track and analyze non-personally identifying usage and volume statistical information from our Users to administer our Site, and to continuously improve its quality. We may publish this statistical information for promotional purposes, or to represent audience for advertisers. None of this statistical information constitutes Personally Identifying Information, and it is used and published only as general representative summaries of the activities of our Users. This statistical information and data is owned and used by us, and is collected on our behalf.
Updating and deleting information
Royal Coupon believes that you should have the ability to access and edit your provided and stored Personally Identifying Information. At any time you may manually change any of your Personally Identifying Information by logging into your account, or you can send Royal Coupon an email request at email@example.com, or a written request to:
Royal Coupon Inc.
160 Confederation Parkway,
Vaughan, Ontario, L4K 4T8.
Please include your current account name, address, email address, and the new information you would like us to update for you.
We encourage you to promptly update your Personally Identifying Information if it changes. At any time you may ask to have the information attached to your account deleted or removed, excepting information connecting to past transactions on our Site as this information is also stored as Royal Coupon transaction information, which is tracked by us. We may not be able to completely delete all of your information as we periodically backup information.
As demonstrated above, you always have a choice in whether or not to provide Personally Identifying Information, and whether or not to provide Non-Personally Identifying Information by choosing whether or not to access our Site.
Administrative and Promotional emails
Royal Coupon may send you emails that relate to your activity on our Site and/or contain account and transaction information (referred to as "Administrative Emails"), as well as emails with information and updates on our products and promotional offers (referred to as "Promotional Emails"). Promotional Emails advertise our products and services, including exclusive offers, and/or the products and services of our Advertisers and Partners. If you wish to opt out of receiving our Promotional Emails, please unsubscribe by emailing us at firstname.lastname@example.org, or by clicking the "Unsubscribe" link found at the bottom of all our Promotional Emails. When contacting us by email or in writing, please include your name and the email address you use to subscribe to our mailing list.
We at Royal Coupon take the security of our User information very seriously, and numerous safeguards are in place to protect Personally Identifying Information. Access to your Personally Identifying Information on our Site requires a User to confirm their email address, and to provide an encrypted password. We suggest you do not share your password with anyone. In addition to password protection, your Personally Identifying Information survives on a secure server that only select personnel and contractors can access. We encrypt certain sensitive information, such as credit card information, using Secure Socket Layer ("SSL") technology in order to ensure your Personally Identifying Information is safe when being transmitted to us.
No data transmission over the Internet or any wireless network can be 100% guaranteed secure. While we employ industry-quality security measures to protect all data, and try to partner ourselves only with companies that employ the same quality of security, we cannot guarantee the security of any information transmitted to or from our Site, and are not responsible for the actions of any third parties that might receive such information.
Other data tracking devices
In addition to cookies, we may use other standard automations like pixel tags and web beacons to track your use of our Site’s pages and promotions, or we may allow our Third-Party Service Providers to use these automations on our behalf. Pixel tags and web beacons are tiny graphic images that may be placed on pages within our Site, or in our emails, that allow us to determine whether you have performed a specific action. When you access a page or open an email that contains pixel tags and web beacons, they create a Non-Personally Identifying record of that action. Pixel tags allow us to measure and understand visitor traffic and behaviour on our Site,measure responses to our promotions, and measure our Site's overall performance. Our Marketing Partners may supply us with pixel tags and web beacons for the same purposes.
Third-party website Privacy Policies
Children under the age of 13 are not permitted to use this Site, and children between the ages of 13 and 18 may only use this Site if supervised by a parent or guardian. We do not knowingly collect personal information from anyone under the age of 13, and we do not aspire to attract Users under the age of 13.
Publicly accessible areas
Areas may exist on our Site where Users can publicly post information about themselves, post text reviews or other media, or communicate with each other, such as on discussion boards or blogs. The information made public in these areas may be accessible by other consumers and companies, and could appear on other websites or web searches. As such, this information could be read, collected, and used by others. For example, if you post your email address on a discussion board, your email address could be accessible by spammers and other unsolicited message senders. Royal Coupon has no control over who reads your information made public on our Site, or over what others may do with that information. Please use caution when posting any personal information. If you post such information in a publicly accessible are, Royal Coupon is not responsible for any resulting solicitations or contact. If Royal Coupon plans or wishes to publicly post your information, we will first obtain consent from you to do so. Submitting a comment or reply to the blog constitutes an agreement to have any personal information contained within to appear publicly on that forum.
Privacy rights of California residents
The California Online Privacy Protection Act (referred to as the "Act") requires us to provide any California residents who subscribe to Royal Draw and/or Royal Coupon with a summary of their privacy rights under the Act and the California Business and Professions Code. Upon request, we will inform California residents of (1) the categories of Personally Identifying Information we collect and the third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the goods or services marketed by those third parties. Furthermore, the Act requires us to allow California residents to control who they do and do not want us to share their personal information with. If you are a California resident and you would like us to send you any of the above-mentioned information entitled to you under the Act, please send an email request to our contact address found below. When contacting us, please provide your name, address, email address, and a description of the Personally Identifying Information you do not want us to share with our Business or Marketing Partners. There is no charge for requesting this information, or for controlling the sharing of your Personally Identifying Information. Please allow up to 30 days for a response.
Contacting Royal Coupon
Whether you are a new customer, existing customer, potential customer, restaurant owner, Merchant, marketer, publisher, media member, or job seeker, we want to hear from you. Please contact us at the following address:
Royal Coupon Headquarters Address
Royal Coupon Inc.
160 Confederation Parkway
Vaughan, Ontario, L4K 4T8
Fax: (905) 760-0094